مطلوب موظف Planning Coordinator لشركة في اسطنبول
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As a planning Coordinator you will manage call volume, scheduling and manage the activities within the clinic and the planning department. Assist in determining appropriate staffing and adjustments required to deliver client service goals and maintain their comfort. Possessing a strategic thinking to help endure work pressure and daily faced problems and solve them effectively. Perform as a team member in a multi-site environment partnering with Operations teams at all locations. utilize intra-departmental chats to enforce agent adherence to their scheduled activities. And be able to recognize patterns, assess information, and make semi-autonomous decisions quickly.
Education and Experience :
Bachelor degree in engineering or any related filed.
Minimum one year experience in a previous position
Experience in working with Outsources
Knowledge of CRM
Team management and development skills.
Personal Qualities and Skills:
Quick problem solving
Communicative and influential.
Personally effective and able to work under pressure.
Skilled and knowledgeable.
Creative and flexible.
Arabic native with a great command of Turkish and English.